A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Cotati-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

We built our Cotati branch after hearing the same complaint over and over from Cotati, CA property owners β the "24/7" number that never actually answers. Every technician on our Cotati roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Cotati isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Cotati, CA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Cotati, CA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Cotati property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Cotati call at a time.

The most expensive Cotati restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Cotati dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Cotati crews scale the response to match the loss β nothing gets a cookie-cutter response.
Our Cotati units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Cotati homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Cotati properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Cotati job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Cotati crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Cotati estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Our Cotati, CA warehouse keeps drying equipment close, which typically puts a Cotati tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Cotati dispatcher what's happening β we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Cotati address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Cotati job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Cotati work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Most Cotati dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes β every Cotati job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Cotati on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Cotati team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Cotati tech confirms it's safe.
Commercial response is a regular part of our Cotati work β restaurants, offices, and multi-unit buildings included.
Most Cotati residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Cotati job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below β our Cotati crews cover that full radius.
Cotati is our home base, and our reach extends across Cotati, CA through a network of staged equipment and on-call technicians. If your address falls inside or near Cotati, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Cotati, Cotati, CAOne call gets you a Cotati-based team, not a routed national queue.
Call +1-844-578-1604