A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Cotati units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Cotati branch after hearing the same complaint over and over from Cotati, CA property owners β the "24/7" number that never actually answers. Every technician on our Cotati roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Basement Flooding in Cotati isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Cotati, CA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Cotati, CA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Cotati property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Cotati call at a time.

Water damage doesn't always look dramatic at first β some of the costliest Cotati jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Cotati dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Cotati response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Cotati property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Cotati, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Cotati businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Cotati job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Cotati crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Cotati, CA means Cotati response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Cotati team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Cotati property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Our Cotati technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Cotati work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." β Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." β Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." β Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." β Sam O.
Because our equipment is staged inside Cotati, CA, most Cotati calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes β every Cotati job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Cotati on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Cotati crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Cotati tech confirms it's safe.
Commercial response is a regular part of our Cotati work β restaurants, offices, and multi-unit buildings included.
Most Cotati residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Cotati service, not an upsell.
Our Cotati guarantee covers a 30-day callback window β if moisture shows up again from the same loss, we come back free of charge.
Our Cotati coverage extends through the zip codes shown here and into nearby Cotati, CA communities.
Our Cotati dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Cotati, CA for larger losses. If your address falls inside or near Cotati, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Cotati, Cotati, CAOne call gets you a Cotati-based team, not a routed national queue.
Call +1-844-234-5373